We aim to cater for the needs of our guests at Colston Hall Bed & Breakfast and Self-Catering Holiday Cottages. The following statement is a summary of our provision. If you have any specific questions please feel free to call us and we will endeavour to help.

Arrival & Car Parking Facilities

  • There is ample parking for all vehicles close to buildings
  • The surface is level, flat and gravel, and a footpath of smooth concrete and flagstones to the entrance
  • We can assist guests with luggage

Main Entrance & Reception

  • The front door has one step 4cm high, and door threshold of 8cm. We have a ramp available on request
  • The doorway is 98cm wide
  • The doorbell is 130cm above step height
  • Inside our entrance hallway there is smooth level brick flooring and comfortable seating

Public Areas / General

  • All areas are well lit with directional and overhead lighting
  • All floors are flat and there are no steps
  • Doormats are located in mat wells

Public Areas / WC

  • Bedrooms are ensuite
  • There is one public toilet available from the entrance hall

Breakfast Room & Cottage Dining Rooms

  • Access to the farmhouse breakfast room is flat and level, with no steps
  • Carpeted areas benefit from short pile carpets and well maintained carpet bars
  • All cottage dining rooms have flat, level tiled floors
  • All furniture is free-standing and can be moved to suit guests needs
  • All written information eg menus can be provided in large print & Braille by prior arrangement
  • Scissors are provided in both cottages and farmhouse at the breakfast tables for opening difficult packets

Bedrooms

  • All B&B areas and all cottages have groundfloor bedrooms with no steps
  • All bedroom and ensuite doorways vary between 80 – 96 cms.
  • Groundfloor bedrooms may be single, twin or double.
  • Beds are 58cm high
  • TV have remote controls and teletext
  • Upright chairs with arms can be provided in bedrooms
  • Floors are tiled or fitted with short pile carpet

Ensuites

  • Ensuite doorways vary between 80 – 96 cms
  • Upright chairs with arms can be provided
  • Grab rails are fitted in all groundfloor facilities
  • Good contrast of walls, floor, fittings
  • Low profile shower trays
  • Wet room
  • Lever taps in all groundfloor bathrooms & ensuites
  • Floor coverings are mainly non-slip surfaces with some short pile carpets

Grounds & Gardens

There is a variety of surfaces including flagstones, gravel and mown grass, and various garden seating of standard height.

Additional Information

We can store suitably packaged medication in our main fridge on request, icepacks in the freezer and are happy to cater for special diets with prior discussion.
All guests can be assured of a high standard of personal attention during their stay at Colston Hall, we will do our best to make everyone feel comfortable and provided for.

John And Liz have attended the following courses :-

Quality Awareness / Successful Bed & Breakfast / Dealing with Difficult Situations / Health & Safety  Welcome Host / Welcome Host Gold / Welcome All / Effective Communications / Clear Communication
Food Hygiene / Safety Awareness / Successful Self-Catering /Risk Assessment with Practical Awareness